Refrigerated Transport in Redlands & Brisbane Bayside

Cold runs sequenced around bayside seafood and store hours

EZ Trans covers Redlands and the Brisbane bayside with chilled and frozen runs to Capalaba, Cleveland, Wynnum and Manly, worked out of our Kedron depot about 25 to 30 kilometres away, 30 to 40 minutes outside peak. Seafood, grocer and hospitality drops are sequenced by trading hours, not distance.

Seafood sets the tempo on this side of Brisbane. Our chilled and frozen transport work through Manly, Wynnum, Capalaba and Cleveland is planned around product whose clock started at the boat rather than at our dock, and around retail receivers who can only take a delivery while there is someone on the floor to put it away.

Getting there is not the hard part. A bayside drop is 25 to 30 km out of Kedron, 30 to 40 minutes outside peak depending on whether it is Wynnum or the far side of Cleveland. The geography is what costs the time, because these roads end at the water and the creek crossings are few.

Why does seafood set the clock on a bayside run?

Fresh Moreton Bay product loses shelf life by the hour, not by the day. Prawns, crab, bugs and line fish coming in through Manly Boat Harbour are already partway through their usable life by the time they are graded and packed, and the buyer at the other end is paying for the hours that are left. Every hour a carton waits for a vehicle to fill is an hour taken off a retailer’s counter or a restaurant’s menu, which is a different equation from a frozen pallet, where a delay costs nothing as long as the temperature holds.

So the run is built around movement rather than around the tidiest load. Fresh seafood goes on the first vehicle heading that way rather than the one that would be fullest, ice and drainage are checked at pickup because meltwater in the bottom of a box is a temperature problem and a hygiene problem at once, and cartons travel where nothing is stacked on them. Frozen product on the same vehicle absorbs the compromises, because it can.

Where the handling risk actually sits

Which bayside and Redlands suburbs are on the run?

The bayside is two clusters rather than one, and they are further apart in practice than they look on a map. Wynnum and Manly belong to the Brisbane east corridor, while Capalaba, Cleveland and the southern Redlands sit behind Tingalpa Creek and are reached along Old Cleveland Road or around through the Gateway.

Two pieces of geography drive the sequencing. Crossings of Tingalpa Creek are limited, so a Wynnum stop and a Capalaba stop that look close together commit a driver to a route long before either one is reached. And the bay side of every one of these suburbs finishes at the water, so Cleveland Point, Wellington Point and Manly are entered and left the same way, with no through route along the foreshore. Getting the order wrong costs more time out here than choosing the longer road.

How do delivery windows at Capalaba and Cleveland stores work?

Independent grocers, fishmongers, butchers, cafes and restaurant kitchens make up most of the receiving end, and very few of them have a dock. A strip shop on Bloomfield Street at Cleveland or a tenancy in a Capalaba centre takes a kerbside or rear roller door delivery, through a service lane shared with everyone else delivering that morning, and only while someone is rostered to check it and put it away.

That means the window belongs to their trading hours, not to our route. Restaurant kitchens want product before service and often have nobody on site earlier. Grocers and fishmongers want it early enough to be on the floor when the doors open, and in a quantity their coolroom can absorb, which is the real limit on drop size. Weekend trade shifts the pattern again, because Saturday is when their volume lands and when their staffing is thinnest.

The workable answer is usually smaller and more frequent rather than one large delivery, sequenced so the earliest receivers are first and the seafood drops are not queued behind three retail stops. Where a customer needs product broken into store orders before it moves, that work runs through pick, pack and distribution.

Does a bayside drop need a standing slot or an express run?

Most bayside customers use more than one of these. The standing run carries the predictable volume, and the other two cover the days when a boat lands late or a kitchen runs short.

Run options for bayside seafood, grocer and hospitality freight
OptionWhere it fits on the baysideHow the timing is setTemperature handling
Standing scheduled runGrocers, fishmongers and kitchens taking product most trading daysA fixed slot built around store opening and kitchen prep timesSequenced so short shelf life product is delivered before frozen
On-demand bookingVariable landings, seasonal seafood peaks, one-off wholesale ordersBooked on the day against the window you give usPlanned load by load, chilled or frozen as the product requires
Express single runA late landing, a short-dated carton, a kitchen waiting on one orderDirect, point to point, with no intermediate stopsShortest achievable time in transit for fresh product

An urgent single movement runs as an express courier job. Dry grocery and packaging share the same vehicle as dry and ambient freight, and unusual handling, after-hours access or a continuation to the island through Toondah is set up as a customised delivery.

Who needs accreditation to carry seafood off the bayside?

Moving seafood in Queensland is not an informal activity. Safe Food Production Queensland treats transporting seafood, meat, eggs, dairy or horticulture produce as work that can require accreditation under the Food Production (Safety) Act 2000, so on a new bayside account the first thing established is which scheme the product sits under and what the supplier and the carrier each need to hold before a standing run begins.

The band itself is set nationally. FSANZ is direct that potentially hazardous food must be kept at 5C or colder, or 60C or hotter, and that those limits apply during receipt, storage, display and transport, which is exactly the stretch a multi-drop bayside round occupies. We plan the run around the handling and temperature requirements of the freight, which for fresh seafood means loading cold, keeping ice intact, and not letting a chilled carton ride along while five ambient drops are made.

When a receiver cannot take product yet, it is staged in chilled and frozen storage rather than riding around in a vehicle, and our note on how warehousing supports supply chain efficiency covers why that staging matters. To start a bayside run, send the stops and windows through the booking form.

How do I find the EZ Trans depot?

From Capalaba or Cleveland the depot is a run in along Old Cleveland Road to the Gateway Motorway, then north and west across to Kedron, about 30 km and 35 to 45 minutes with traffic. From Wynnum and Manly it is shorter. The directions to our Kedron depot page covers the Castle Street approach.

Which nearby areas do we also service?

Every area we cover is listed on the service areas index.

Frequently asked questions

How far is the Redlands from the EZ Trans depot at Kedron?

Wynnum and Manly are about 25 km from our Castle Street depot at Kedron, with Capalaba and Cleveland closer to 30 km, which is roughly 30 to 40 minutes outside peak depending on the destination. The Gateway Motorway and Old Cleveland Road do most of the work on the way out.

Do you collect fresh seafood from Manly and Wynnum?

We carry chilled seafood off the bayside and plan the run around the handling and temperature requirements of the freight. Transporting seafood can be an accreditable activity under Queensland food safety law, so the scheme position at both ends is confirmed first. Fresh product is then sequenced to move first rather than to fill a vehicle.

Can you deliver to Capalaba and Cleveland shops before they open?

Usually only where someone is on site to receive the delivery and put it away. Most bayside grocers, fishmongers and kitchens have no dock and no overnight receiving, so windows are built around trading hours and staff rosters, with the earliest receivers taken first and coolroom capacity setting the drop size.

Why does route order matter so much on the bayside?

Because the roads run out at the water. Cleveland Point, Wellington Point and Manly are entered and left the same way, and crossings of Tingalpa Creek are limited, so a Wynnum stop and a Capalaba stop are not as close as a map suggests. Sequencing saves more time here than speed does.

Can chilled and frozen product travel on the same bayside run?

Yes, with the load planned so short shelf life product is delivered before the frozen. Chilled seafood, dairy and prepared food travel alongside frozen lines and ambient stock on one movement, sequenced by temperature sensitivity and receiving window rather than by the shortest driving route between stops.

References and further reading

  1. Safe Food Production Queensland, do I need accreditation?. Supports that transporting seafood, meat, eggs, dairy or horticulture produce in Queensland can be an accreditable activity under the Food Production (Safety) Act 2000.
  2. Food Standards Australia New Zealand, keeping food at the right temperature. Supports that potentially hazardous food must be at 5C or colder or 60C or hotter, and that the limits apply during receipt, storage, display and transport.

Need a bayside cold run that respects the clock?

Send us the pickup points, the receiving windows and what is fresh rather than frozen, and we will sequence the run around them.